Privacy Policy

Effective Date: March 1, 2026

Welcome to Casino 333. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casino333.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Controller and Contact Information

Casino 333 is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 20 7946 0998
Address: Casino 333 Ltd, 10 Queen Street, London, EC4N 1TX, United Kingdom

2. Information We Collect

We collect and process the following types of personal information:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, telephone numbers.
Account Data: Username, password, account preferences.
Financial Data: Payment details, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We collect information in the following ways:

Directly from you when you register an account, place bets, make deposits or withdrawals, or communicate with us.
Automatically through your use of our website via cookies and similar technologies.
From third parties such as payment service providers, identity verification services, and regulatory bodies.

4. Use of Your Personal Data

We use your personal data for the following purposes:

To provide and manage your account and our services.
To process your transactions and payments securely.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To communicate with you, including customer support and notifications.
To improve and personalize your experience on our website.
To send you marketing communications where you have consented to receive them.
To detect, prevent, and investigate fraud and other illegal activities.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and preventing fraud, provided these interests do not override your rights.

6. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities, law enforcement agencies, and other government bodies as required by law or to protect our rights.
Affiliated companies within Casino 333 group for operational purposes.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. International Data Transfers

Your information may be transferred to, and stored at, destinations outside the United Kingdom. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

Right to access the personal data we hold about you.
Right to correct inaccurate or incomplete data.
Right to request deletion of your personal data in certain circumstances.
Right to restrict or object to the processing of your data.
Right to data portability.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at https://ico.org.uk.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. For detailed information about our use of cookies, please see our Cookies Policy.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

14. How to Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [email protected]
Phone: +44 20 7946 0998
Address: Casino 333 Ltd, 10 Queen Street, London, EC4N 1TX, United Kingdom

Thank you for trusting Casino 333 with your personal data. We are committed to protecting your privacy and providing a safe and enjoyable gaming experience.